Privacy Policy
This Privacy Policy describes how Brillo Sano (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from, or otherwise communicate with us through the Site.
Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
We may also collect additional information when you contact us for customer support.
For purposes of this Privacy Policy, “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to you.
Device Information
Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, pages or products you view, search terms, and information about how you interact with the Site.
Purpose of collection: To properly load and operate the Site, understand how visitors use it, improve its functionality, and optimize the overall shopping experience.
Source of collection: Automatically collected when you access our Site through cookies, log files, web beacons, tags, pixels, and similar technologies.
Disclosure for business purposes: We may share this information with service providers that help us operate our online store, including Shopify.
Order Information
Examples of Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.
Purpose of collection: To provide products or services to you, process payments, fulfill and ship orders, provide order confirmations and other transactional communications, communicate with you, detect potential fraud or security risks, and, where permitted and based on your preferences, provide information or marketing about our products, services, and offers.
Source of collection: Collected directly from you when you provide this information, including through checkout, forms, customer support, or live chat.
Disclosure for business purposes: We may share this information with Shopify and other service providers as necessary to process payments, fulfill orders, provide our services, and operate our store.
Customer Support Information
Examples of Personal Information collected: Information you choose to provide when contacting us, which may include your name, email address, phone number, order information, and the content of your communications.
Purpose of collection: To provide customer support, respond to your questions, and resolve issues related to your orders or our services.
Source of collection: Collected directly from you.
How We Use Your Personal Information
We use your Personal Information to provide and improve our services, including offering products for sale, processing payments, fulfilling orders, arranging shipping and delivery, communicating with you about your purchases, providing customer support, maintaining the security of our Site, and, where permitted, keeping you informed about products, services, promotions, and special offers.
Cookies
Cookies are small data files that are downloaded to your device when you visit our Site.
We use cookies and similar technologies for various purposes, including enabling essential website functionality, remembering your preferences, understanding how visitors interact with our Site, improving website performance, and supporting advertising and marketing activities where applicable.
Cookies can make your browsing experience more convenient by allowing the Site to remember certain actions and preferences, such as login information or regional settings. This means you may not need to re-enter the same information each time you visit the Site or navigate between pages.
Cookies and similar technologies may also help us understand how visitors use our Site, including whether someone is a new or returning visitor and which pages or products receive the most engagement.
We use this information to operate, analyze, improve, and personalize your experience on our Site.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
When we make changes, we will post the updated Privacy Policy on this page. We encourage you to review this Policy periodically to stay informed about how we collect, use, and protect your Personal Information.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your Personal Information, please contact us at: